FAQ

We’ve added the following answers to frequently asked questions about our trips. For detailed information about a specific trip, click the FAQ tab on the product page.

Accordian title


Detailed check-in instructions will be included in your confirmation email.


Please arrive for check-in 30 minutes before the dive begins. The exact start time will be noted on the confirmation you receive after booking.


You can park at the Hyatt Resort and Marina or on the other side of the street at other parking lots. We can’t validate for parking but if you enjoy lunch or a beverage at the Hyatt Bar or Restaurant, parking is free.


Currently, we do not provide transportation from the airport.


There are many different factors that affect our diving conditions. Summer months bring the most ideal conditions for the keys with water temperatures in the upper 80’s, calmer winds/seas and clear visibility. These conditions can last well into October and November . In December we start to get cold fronts. These weather patterns bring stronger winds from the North and can create heavier seas and can lower the visibility. Spring time can also bring steady East to North East winds that again can cause wind waves and stir up visibility.